Frequently Asked Questions

Answers to common questions about our products and services.

Do you ship internationally?

Yes, we ship to most countries in Europe and North America. Shipping costs and delivery times may vary depending on your location. You can see the exact shipping cost at checkout.

How long will it take to get my order?

Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Can I return my product?

We aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. Returns are accepted within 30 days of purchase.

What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, Amex) and PayPal. All payments are processed securely.

Where are your products made?

We work with artisans and manufacturers across the globe to bring you the highest quality items. Each product page contains specific details about materials and origin.